IT Service & Support
Online support, Helpdesk, On-site repair services
Technology is essential to our daily lives, and even the smallest of problems with our technology can be a major setback. We offer services through online support, helpdesk, on-site repair services to help with problems that may arise.
Trained & Certified
Plexis Solutions is a 5-star rated service center for warranty and non-warranty services. Our technical service representatives are OEM and partner certified. We strive to get you back up and running as quickly and cost-effectively as possible. Offer our technical services through in-house or on-site scenarios.
Some or the most common items we service are:
- Servers
- Networks
- Routers
- Switches
- Laptops
- Desktops
IT Consulting
Plexis Solutions offers technology consulting and CIO consulting services to many large and small organizations.
We take the time to listen to them and review your current configuration and the need to collaborate with your organization to advise you on the best solutions for your business.
If you are looking for a new technology solution or would like to review your current environment, we are ready and willing to help.
- IT strategies and implementations
- Improve the efficiency of your infrastucture
- CIO consulting solutions
- Vendor review and management
- Implementation of a comprehensive infrastructure
- Analysis and implementation of security policies and procedures
Technology Sales
We have worked very hard to establish strategic alliances with suppliers, partners and manufacturers. Our partnerships allow us to offer reduced and competitive costs to our customers. We can help you find the technology you need. Here are some of our community of sold items:
- Server, Network Hardware
- Laptop, Desktop, Printer
- Software, Maintenance Kits
- Spare Parts, Safety Devices
Monthly Support Agreements
Our customers quickly get used to how quickly we respond to problems and concerns. We are available for all clients, as required, Monday to Friday, between 8am and 4pm.
However, we have many customers who have chosen to enter into a monthly support agreement that provides an even higher level of response time, extended support hours (before, after hours, emergency), and reduced or flat-rate support costs.
Please contact us today to discuss whether this may be appropriate for your business.
Remote Support
Our remote / helpdesk solution, known as Plexis On Call, allows our team to connect remotely with you, wherever you are! We understand the importance of having your technology work effectively at all times, so if you are experiencing a software problem, hardware problem, or just need help, we are here to help you.
As long as you have access to the internet, we will be able to access it and help you. Just download our support tool and provide the ID code shown, and we will be connected and working in no time.
Off schedule Typical service is Monday through Friday between 8am and 4pm hours, but we provide many after hours support and troubleshooting by appointment.
Would you like to start a project with us?
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